terms of purchase
We do not have a minimum order requirement.
Once an order is confirmed and paid for, any changes will be treated as a new order.
Once an order is confirmed and paid for, order cancellation requests due to change of mind or an incorrectly placed order, will be treated as a Change of Mind Return - please refer to our 'Returns' policy for all information.
Products sold are not for human ingestion or consumption or to be used for any health-related claims. They are for external use only and not for any other intended purpose.
All orders are must be made via our website or email and no verbal or telephone orders will be accepted to avoid miscommunication and disclosure of personal information.
All orders must be paid for and cleared prior to shipment/delivery.
Payments can be made via Credit Card (VISA & Mastercard), Paypal or Bank deposit.
No check payments.
Contact us if Direct Deposit is your preferred payment for our Bank details information.
REFUNDS AND RETURNS:
Please be informed that we do not accept returns due to hygiene purposes.
We accept exchange if we had mistakenly sent wrong items. The products must be unopened and still in its original packaging.
Privacy & Safety
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers etc., email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 15.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.
Information on ingredients used in our skincare products appearing on this site is not intended to be, nor should be interpreted as advice or a recommendation for any skin concerns.
Allergies. Our products use only natural and organic ingredients, however most of our products contains nut oil. If you are unsure if you should use oils derived from nuts, we suggest that you consult first to your doctor.
Please review the label appearing on the products (ingredients, direction to use, Expiration date, etc.)
The images used for our website are for illustrative purposes only and actual items may vary in appearance depending on the packaging used.
Errors such as misprints or omissions are excepted. We reserve the right to make changes and corrections anytime in prices, products and specifications without notice. If we have made an error in pricing, we will notify you of the correct price.
If you intend to re-label or re-brand our products for whatever reasons, please ensure you are in compliance with labeling laws. We shall not be held responsible for for losses incurred as the result of product recall due to incorrect labeling.
Compliance and all laws and regulations and intellectual property right and/or trademark applying to the products are the responsibility of the user and any third party related to the user.
We will not accept any liability for any loss or damage or error which may be incurred by any person acting in reliance upon this information. Information is for education purpose only and individuals must exercise their independent judgement in determining if the product is suitable for their particular purpose or usage.
Liability is limited to the value of the goods and does not include any losses including consequential losses.